Peter Knight

Hi all I'm moving a site to a new server and getting the dreaded but common error I can access the front-end and internal pages so the .htaccess is working. I cannot see any images on the site although I can access them directly if I put their absolute URL into a browser. As is this a new VPS, I hunted around for some obvious server-level settings etc which may have been overlooked. To rule out any issued caused by a site move, I also tried a fresh install. That fresh install has the same problem when trying to access the front end. I have also been around the forums several times for similar threads and the largely contain recommendations about CHMOD. I believe I have tried most of these too. What is the latest thinking about this error? Many thanks, P

Thanks Craig. It's enough to know that it's not the htaccess file. I can FTP fine into the server via an FTP app. It must be something to do with the paths or a symlink as you mention. I'll run it again and screen grab the exact message.

Can anyone tell me which .htaccess directive might be blocking a site import feature from scanning my public_html folder and listing all files and folders. These would be both PW files/folders but also some non PW folders which my PW site references for media. Latest .htaccess file on Github I can see various options from Section 15 onwards (# 15. Access Restrictions (v301)) but nothing that would block both SSH and FTP scans my VPS site import file uses. When I point the same site import tool at a non PW site on the same directory it works. I could disable htaccess temporarily but it's a busy and active site. Thanks P

@adrian I can't access the admin either. Should have mentioned.

Hi Adrian I was updating my site a few minutes ago and it started displaying a 500 error. When I turned on notifications, I saw the following error. Fatal error: Cannot declare class TracyDebugger, because the name is already in use in /home/p752009485/public_html/site/assets/cache/FileCompiler/site/modules/TracyDebugger/TracyDebugger.module.php on line 19 Is it ok to manually remove the Module somehow?

Thanks @kongondo. I found a fix for it although I don't understand the issue root cause. Discovered that editing the page url slug fixes this. Even if I just add an extra letter. Once the page saves, I can view it. Not wanting to have to do this manually to 50+ pages, I wondered what would happen if I changed the name (Settings > Name) of the parent for the 50 posts. That worked too and seems to have 'fixed' the 50 pages. It must be something related to the Page Path History module or something similar.

Hi guys is there a checklist of items I should consider for diagnosing a series of pages which display a 404 error? Basically I have built a Blog and all my posts are under a folder called 'Posts'. Some of these pages successfully display while others display a 404 page. This is what I have confirmed so far... 1. All pages are within the same root folder 'Posts' 2. All pages have the same template and fields completed 3. All pages have the same properties under Settings > Who can access this page 4. Pages have no redirects in place 5. Pages have no special characters or anything funky in the URL slug There are no errors showing in the log either so I am stuck 😕 Thanks

Hi all My .htaccess file is correctly redirecting all requests to https:// www. That's great until I want to work locally. I thought I had seen a blog post by Ryan where there was a new config setting to ignore both of these if working from localhost? I can't find it now so wondering if I was imagining 😕

Thanks. This works perfect in PW V3. Thanks @Philipp for making it too 🙂

If an image is added to a site via the rich text field, do we have a way to apply a custom wrapper or mini template to it? IE I want to apply some markup srcset to some user added images. I can only seem to achieve this when the image markup is in the template itself. https://github.com/rolandtoth/MarkupSrcSet/wiki I can probably achieve this with RepeaterMatrix and by creating a specific Images field (and images template) but outside of that ? Thanks

They ended up using SugarCRM as the cost of HubSpot was too expensive. But they never used the SugarCRM API (if there is one) so it was just a stand alone service with no real website integration. Sure, the webforms went into their SugarCRM database but it was a PITA and client regretted using SugarCRM too. The UX/UI was pretty poor.

Probably due to some plug in they believe they need. My own client never signed up to HubSpot in the end.

Hi One of my clients says that they created a new news item and that subsequently all their previous news items disappeared (front end and back-end) The first thing I usually do here is to 1. check the backend and see if they mistakenly set the wrong template on a folder 2. check the Trash folder for any deleted items 3. search the entire PW backend for stray news items in the folders they should not be in In all three instances I cannot find any evidence of these news items on their live server. Any tips on where I might be failing to look? Unfortunately, I don't have any type of activity / changes log module installed. On a side note, a backup I have from last week has the full list of news items pages. Ultimately I can just restore this but I'd prefer to do a little digging first. Thanks

Fair enough. Thanks 🙂

Thanks Adrian. When installed, does this version inherit the existing settings etc?