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Community Rules & Guidelines


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ProcessWire Forum Rules

Version 1.1. Last updated November 10, 2014

Purpose of the Forums

The ProcessWire forums are a self-help support forum where users can also contribute towards the future of ProcessWire.

It is comprised of individuals from across the globe who want to help each other and who are giving much of their free time to do so.

Many members have commented that the ProcessWire forums are exceptional in how equally friendly and hospitable they are to those who are very knowledgeable and those who are only just beginning to learn.

A word about the rules

The rules are here for the benefit of everyone. It says something about a community that we have not required any for four years despite the occasional heated debate. However, as the community has grown it seems only fair to create rules for both members and staff alike.

Rules are not the same as laws. They are applied to each individual situation as the need arises and can be interpreted by the staff after reaching a consensus, where appropriate, or they may be enforced quicker in the case of situations requiring immediate attention or that are in very clear violation of the rules.

Please respect the outcome of any decisions made by the staff.

Rules for posting

  1. No Flaming. Never threaten the project, developers or other forum members. Threatening behaviour will be dealt with swiftly by staff and may result in a ban..

  2. No Spamming. Spamming violations may result in your post count being reset, revocation of posting privileges, or even permanent banning from the site. There are several types of spam:

    1. Off-Topic posts outside the off topic “Pub” forum. If you wish to make an off topic post, please do this in the “Pub” forum.

    2. Multiposting. Multiposting is repeating the same message several times in the same topic, or, making a post directly after another, when you could have edited the additional comments into your first post.

    3. Multithreading. Multithreading is posting the same message in several different threads.
      If you do not receive a reply to your post, it may be that people do not have an opinion or are simply not online. Be patient.

    4. Unauthorized Advertising. Any unauthorized advertisements will be deleted and the offending member may be banned. Please note that linking to your company website is permitted in your signature as a plain text link.

  3. No discussion of politics or religion anywhere on these forums including the Off Topic boards - there are many other websites where you may discuss these topics.

  4. Please avoid very bad language. This is not an adult only forum so treat it as being family friendly.

  5. Please respect others’ opinions. Do not state that they are wrong and dismiss them in a derogatory manner.

  6. Please try and offer constructive counter-arguments when joining a topic containing a debate. If in doubt, don’t post.

  7. Please don't tell other people to go and search if they ask a question that has been asked before. If you like, inform a member of staff or a moderator via the reporting feature and we will do our best to merge it into a relevant topic, or you could suggest in a polite manner so as not to offend that they Google the forums via this link - just remember to be friendly as a link on its own can be mistaken for frustration or impatience.

  8. Please do not make demands of the developers of this project or of those who manage the forums. It is disrespectful to the people who give so much of their free time to this community

  9. Please contact us if you have an issue with another member or even a staff member - the relevant points of contact are at the bottom of this post

  10. Please respect the privacy of others. If a member chooses to use a pseudonym rather than their real name, that is their privilege. Please respect their wishes and do not out them even if their real name is common knowledge.

  11. Keep to one identity. Do not create alternate avatars and just stick to the one. If there are technical reasons why you need a new one (can’t rescue the old one, perhaps) be open about it.

  12. If you are angry about something, step back, take a breather and try to post a reasonable reply. If you feel that someone is being wholly unreasonable or stubborn, please contact a member of staff.

  13. Please try and use Common Sense. No set of rules can cover everything. If you think about what you are posting before posting, you shouldn’t run into any trouble. Remember, this is a forum about a software project, not world peace. It is doubtful ANY argument is important enough to be angry about.

  14. Please note that these rules may be updated from time to time. If you continue to use these forums it is assumed that you agree to them.

Rules for using the Personal Message system

The boards have a simple and unrestricted personal messenger - please use this responsibly. In addition to the above rules regarding posting:

  1. Please do not use the personal messenger to threaten anyone, tell them off or send a message that is likely to upset or offend.

  2. Please respect every member’s privacy and only PM someone if you feel they will be happy to receive a message from you.

  3. If you receive any messages that you feel are inappropriate, please contact a member of staff rather than taking matters into your own hands.

  4. Please do not copy and paste private messages into the public forums without the consent of the sendee.

Actions we might take

  1. At the sole discretion of the forum staff and/or administrators, you may be given a warning if you break the rules.

  2. If the infraction is deemed severe enough, you will be banned.

  3. If you repeatedly break the rules or are belligerent in your response to staff/admin messages about an infraction then you will also be banned.

  4. If we do contact you it will be via the personal messenger system on the forums or, in the event of a ban, we will contact you via your registration email. We will not conduct conversations in public nor will we reply to any public conversations about a particular case.

Points of contact

  • If you have an issue that requires staff attention, in the first instance you should report the content using the “Report” link at the bottom-right corner of the relevant post.

  • If you wish to, please contact a particular member of staff directly about an issue.

  • If your issue is about a particular member of staff, please contact Pete and/or ryan via Personal Message.

Please don't be put off by these rules. They are in place to help make sure that the site keeps its nice and friendly atmosphere. We're not here to rule with an iron fist - we’re here to discuss ideas and help one another, but we will act when people disregard the rules or ruin the atmosphere.

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Posting Guidelines

In addition to the rules, it is recommended that you read the following guidelines to get the most out of your interactions with this community.

Interpreting other members’ posts

Our community is a global community and as such posts and intentions can be misunderstood.

If you encounter a reply that seems “short” and contains links to other topics that may answer your question, this may be due to the large number of members who use the forums on their mobile devices and want to help but don’t have time for a more complete reply or for whom English is not their first language.

Please try and give people the benefit of the doubt when posting. Please do not dismiss their views out of hand (constructive replies are welcome).

The forum language is English. We really appreciate the effort everyone makes from countries around the world to post in English. After careful consideration and experience on other forums, it makes sense to have one common language for discussion here so that ideas can be shared and not missed in language-specific forums - the same applies for debates that might get out of hand as we do not want to miss those either. There are more and more country-specific ProcessWire websites cropping up however so if you find that a group of you are in agreement and wish to set up a language-specific forum of your own then please feel free.

Suggesting new modules/features

Many of the features of ProcessWire have been born out of suggestions by users or discussions within the community, but that does not mean that every suggestion can be taken on board or that it might even be in tune with the overall strategy for the project.

If you have suggestions for new features or modules, please feel free to propose them in a simple, open way in the Wishlist & Roadmap forum, but don’t be upset if no one is interested. Developer’s needs vary greatly.

Your suggestion might well be something that is better developed as a third party module; in fact that is often the case. You are free to develop that yourself or work with others on a project, or even post a job to get help in the jobs board.

However, whatever your idea or wish for a new feature, please do not make your suggestion sound like a demand, or tell the developers they have “got it all wrong,” or that you know what is best for ProcessWire. That is simply unfair to those who have been working on the project for free for years.

Answering topics

If you can help your fellow members then that’s great! Giving something back to the community in a constructive manner is always welcome.

If someone replies in a topic you started and you think it is the best answer then please click the “Mark Solved” button at the bottom-right of the relevant post. Staff may mark a post as the best answer for you or change the chosen answer at their discretion if there is a better/more comprehensive answer later on in that topic.

Some of the most prolific posters in the community do not count themselves at experts, but are very good at pointing new members in the right direction - you don’t have to be an expert in order to help out.

Please don’t tell someone off for asking a silly question - there is no such thing! Every question is being asked because the person genuinely does not know the answer and might not know where to look.

Raising issues or disagreements

Nobody frequenting this forum should feel threatened when voicing their opinion as long as they are doing so constructively. Please be mindful however that everyone is unique and may interpret situations differently which could lead to misunderstandings.

If you find that you disagree with someone, they may simply have a different point of view - this does not automatically mean that their view is wrong or your view is right.

If multiple people disagree with you, it could be that a point has been raised many times before and/or that your point is not clear. Please seek clarification and remain calm or go talk about something else.

If someone appears to be being simply argumentative, repetitive or belligerent in their replies then please do contact a member of staff and refrain from being drawn into the discussion further.

To repeat, we are not solving world issues here, nothing is really so important that you HAVE to say something. If in doubt, say nothing and read another topic.

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