kongondo Posted November 21, 2014 Share Posted November 21, 2014 Is the service down? My installs are stuck at 'Deploying Your Site'. Nothing happens, no process bar, nothing. This has been happening for 3 days now. Link to comment Share on other sites More sharing options...
Philipp Posted November 21, 2014 Author Share Posted November 21, 2014 Sorry for the inconvenience. We fixed this earlier today. This only affected the creation service (the background runner creating the site) and not the global login or the sites itself. In more detail, we've updated the server 3 days ago but forgot to restart an intern service. This caused the creation process to fail. We failed to test this and only noticed after three days. Added "Create a site and login once" to our update checklist. 2 Link to comment Share on other sites More sharing options...
netcarver Posted November 23, 2014 Share Posted November 23, 2014 Hello @Philipp First of all, thank you for this great service! Trying it out today as a demo platform for a new module I'm getting close to releasing. I'm having some trouble logging in using ftp. I'm pretty sure the credentials I'm using are correct but I keep getting '530 Login Incorrect' errors when I try connecting using gFTP. Are there some limitations on the daemon's ability to accept non-ascii characters in passwords? Login with the same password to the admin interface is just fine. Thanks in advance! 1 Link to comment Share on other sites More sharing options...
Philipp Posted November 24, 2014 Author Share Posted November 24, 2014 It is working for me here at the moment. To be sure, I've restarted the service again. As said before, the FTP service is super fragile and keeps crashing alot. We're restarting it every 60 minutes so that might have fixed your problem. Link to comment Share on other sites More sharing options...
arjen Posted January 7, 2015 Share Posted January 7, 2015 Hi Phillipp, I just started to use this tool again, but I can't seem to login in a freshly created new site with the blank profile. When loggin in I get: float(4.1000000000069E-5) float(6.4000000000064E-5) float(0.0012810000000001) float(0.0012920000000001) float(0.026929) float(0.026978) array(2) { ["status"]=> string(3) "500" ["error"]=> string(21) "Internal Server Error" } int(4) The front-end seems to work fine. Link to comment Share on other sites More sharing options...
arjen Posted January 7, 2015 Share Posted January 7, 2015 I installed another website and it seems to work fine now. Link to comment Share on other sites More sharing options...
evanmcd Posted January 25, 2015 Share Posted January 25, 2015 I was just going to try this out to setup a test case for a couple core edge-case bugs I want to submit patches for, but I wasn't able to create a site with a new profile, and now even the home page is throwing a 500 error. Hope it comes back up soon - it's a great service for cases just like this. Link to comment Share on other sites More sharing options...
Marvin Scharle Posted January 25, 2015 Share Posted January 25, 2015 Hope it comes back up soon - it's a great service for cases just like this. Hey evanmcd, it's back online - sorry for the problem. Link to comment Share on other sites More sharing options...
hdesigns Posted February 4, 2015 Share Posted February 4, 2015 It looks like the FTP service is down again. At least I can't connect via FTP right now... Maybe you could add a file manager as long as the FTP daemon keeps crashing. This could serve as a work around. Link to comment Share on other sites More sharing options...
hdesigns Posted February 4, 2015 Share Posted February 4, 2015 In the meantime I could connect to the FTP server. But now I'm having another problem: I can't access the images in assets/files/* over http. Here is an example. The file exists but I get a 403 Edit: I have no problems accessing the original file. But the resized file cannot be accessed. Link to comment Share on other sites More sharing options...
Philipp Posted February 5, 2015 Author Share Posted February 5, 2015 FTP should be running and it is scheduled to restart frequently. The problem with accessing images is a problem with ProcessWire itself. When the creation process fails, the image file is created but not accessible. This can happen, even when you fix your old image code. Try removing the files manually and then recreate them. Link to comment Share on other sites More sharing options...
hdesigns Posted February 6, 2015 Share Posted February 6, 2015 I will try the recreation. But could you please explain a little bit more specific how you recognized that the creation process failed? Because I don't see any evidence (except that I can't access the image variations). Or in other words: What steps are (or should be) bound to the creation process? As far as I know an image variation is created when the image file is in the right folder and has the right name. I never tried it out but I thought that it would also be possible to just put that file via FTP at the right folder and voilà. This, of course, only counts for image variations not the image itself. Link to comment Share on other sites More sharing options...
Philipp Posted February 9, 2015 Author Share Posted February 9, 2015 I'm not sure how it fails in detail. Only had the same issue before and couldn't relate it to Lightning but to ProcessWire. Reported it here and it seems to be fixed. Link to comment Share on other sites More sharing options...
hdesigns Posted February 12, 2015 Share Posted February 12, 2015 I still can't find out what exactly the error is: Locally (PW 2.5, I don't know the excat version number, where can I find this?) it runs absolutely fine. On Lightning the image variations are created* but when I want to access them via http I get the 403. This really only happens on Lightning (not locally and not on my web hoster). Therefore I it is hard for me to believe that this is a PW error. I also read throught the link you posted and couldn't totally relate my problem to yours (except the 403 of course). Your problem was about handling inpropper parameters. Mine is only about the 403 because the php itself runs smoothly, at least that's what I asume because there are no messages in the error log nor is the image variation in any way not as I expect it to be. *After I downloaded them via FTP I can say that the image creation process was completed because the images where as I expected them to be. Link to comment Share on other sites More sharing options...
Marvin Scharle Posted February 13, 2015 Share Posted February 13, 2015 *After I downloaded them via FTP I can say that the image creation process was completed because the images where as I expected them to be. Can you please check the access rights via FTP? If the PHP script has crashed, it might be not accessible for everyone but your user. 3 Link to comment Share on other sites More sharing options...
hdesigns Posted February 13, 2015 Share Posted February 13, 2015 Thank you so much Marvin! That was it! There was no php script crash and no failure of PW or Lightning. I just forgot to give the file the correct access rights at the end of its creation. 1 Link to comment Share on other sites More sharing options...
Yannick Albert Posted February 10, 2016 Share Posted February 10, 2016 Hey @Philipp, after trying to log in, I just get mail-domain.tld - Login failed. Double checked everything and noticed that the username mail doesn't contain a @ (instead of mail@domain.tld it ends up in mail-domain.tld). Any ideas? PS: Tested 2.7.3 dev and 2.7.0 latest with blank profile. Link to comment Share on other sites More sharing options...
gebeer Posted July 12, 2016 Share Posted July 12, 2016 Is this service still up and being maintained? On https://lightning.pw/ I get Quote We're sorry, but something went wrong. If you are the application owner check the logs for more information. for 2 days now. Link to comment Share on other sites More sharing options...
arjen Posted August 3, 2016 Share Posted August 3, 2016 Hi @Philipp, Is your service still available? I'm getting this message the last few days? Link to comment Share on other sites More sharing options...
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