[SOLVED] Console Error when uploading larger files

[Marcel Stäheli]

Hello

I had to increase the php-upload file size limit from the standard 2mb to 50mb to upload some pdfs (it's set to unlimited in PW). I edited the php.ini file accordingly. I can now upload files to a size of about 27mb but anything bigger doesn't work. The upload bar takes about 3 seconds to reach 100% and then stays there in Chrome, in Firefox it doesn't move at all. Both browsers throw a console error:

Firefox:

SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON dataJqueryCore.js:2:13589
    parseJSON jQuery
    q 	https://www.globalsystem.ch/wire/modules/Inputfield/InputfieldFile/InputfieldFile.min.js?v=125-1545384648:1

Chrome:

Uncaught SyntaxError: Unexpected token D in JSON at position 0
    at JSON.parse (<anonymous>)
    at Function.parseJSON (JqueryCore.js?v=1545384648:2)
    at XMLHttpRequest.<anonymous> (InputfieldFile.min.js?v=125-1545384648:1)

It happens with other files too, I tested it with a couple .mp4-files.

Since the uploads up to 27mb take about 2-3 seconds, i don't think it's a timeout problem. But just to be sure I massively increased some values in the php.ini:

upload_max_filesize       600M
post_max_size             700M
max_input_time            90
memory_limit              800M

Still the same errors with anything bigger than 27mb . Has anybody had these console errors before, when uploading files?

I'm running PW 3.0.123 on IIS10

[dragan]

Maybe one of these forum threads / issue reports will help you find the culprit:

https://processwire.com/talk/topic/17132-image-doesnt-save/

https://processwire.com/talk/topic/13724-problems-uploading-images/

https://github.com/ryancramerdesign/ProcessWire/issues/1174

[Marcel Stäheli]

Thank you for your reply. I looked through these posts, but nothing helped so far. There are no errors in the PW-Logs. I run PHP 7.2.7 so there is no "always_populate_raw_post_data" Option to look for.

It seems like an error on the client side. It happens in every browser.

I had a look at the network tab, and it seems the request itself is corrupt already, it has a length of 73 compared to 741 with a successful upload (see screenshot).

The response with the error upload is: The page was not displayed, because the request unit is too big. (Die Seite wurde nicht angezeigt, da die Anforderungseinheit zu groß ist.)

 

[matjazp]

Are you hitting maxAllowedContentLength? I think it's 30000000 bytes by default ...

[Marcel Stäheli]

That was it. The default max upload size of IIS10 is 28.3MB as stated here: https://stackoverflow.com/a/40085473

I followed the instructions on stackoverflow and manually edited the web.config-file and now the upload works.

I also found instructions on how to change it using the IIS manager: https://www.inflectra.com/Support/KnowledgeBase/KB306.aspx  (I haven't tried this method myself though)

Thanks, I didn't know about those settings before.

[Arcturus]

I ran into the same errors as Marcel, but on CentOS7 with Plesk, hitting a wall at 128MB despite some very generous PHP settings. I was able to resolve the problem by making the following configuration changes within Plesk:

Apache & nginx Settings > Maximum allowed HTTP request body size: 256MB

ModSecurity > Custom Directives: Added "SecRequestBodyLimit 268435456" (without the quotes)

My uploading test worked as soon as I restarted Apache.