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Found 4 results

  1. This is probably more a server issue with Plesk etc but relates to Processwire. I have a very long web form which takes the average user 3-5 minutes to complete. I know it's crazy but it's a client-driven thing. Occasionally, my client has been emailed by users that when they eventually his Submit, they get a general 500 server error. I did some research and looked at some logs and it seems to be some type of time-out issue. I guess that makes sense if the form takes minutes to complete as the first two fields of the web form are attachment uploads. I'm thinking that attaching files establishes some type of session but that session expires by the time the web form is actually submitted. Does that sound plausible enough? I plan to suggest moving the attachment fields to the end of the email, disabling the webform CSFR too and seeing if things improve. Does my theory about file uploads and session time outs sound plausible?
  2. I have a demo site which I moved to a new VPS for client testing We noticed that leaving a page open and then revisiting the site can result in a 25 second(ish) to load time and will then throw a 500 Error. The hosting guys had a look and confirmed that the server is fine but the issue could be related to authentication or sessions. We are running Page Protector and ProCache so I wondered if there were any known bugs here and any recommended actions. My actual PW log doesn't show anything but the server log has plenty of these 2018-12-06 08:14:00 Error xxx.141.1x.101 500 POST /who-we-are/ HTTP/1.0 1.58 K Apache access 2018-12-06 08:14:45 Warning xxx.141.1x.131 mod_fcgid: read data timeout in 45 seconds, referer: http://demo.abc.not/who-we-are/ Apache error 2018-12-06 08:14:45 Error xxx.141.1x.131 End of script output before headers: index.php, referer: http://demo.abc.not/who-we-are/ Apache error 2018-12-06 09:03:18 Error xxx.141.1x.131 2614#0: *667 recv() failed (104: Connection reset by peer) while reading response header from upstream nginx error Thanks P
  3. Hi all, I'm trying to upload an image to a blog post. The ProcessWire blog editing page is relatively simple. See attached. When I try to add more images and publish the post an internal server error is returned and a blank space is where the additional images should be. Can anyone advise on how this can be resolved quickly. Please let me know any additional information you'd need. Many thanks. JMH
  4. After upgrading from 2.3 to 2.5 on a site I have a 500 internal server error. All file permissions and ownership settings seem correct. I changed out the 'wire' directory and replaced the .htaccess and index.php files. Also I added a line to site/config.php $config->httpHosts = array('acarchitects.biz', 'www.acarchitects.biz'); I have had to revert back to the original version meantime. Is there anything that might have been missed?
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