Admin image uploads not displaying

[Marty Walker]

Hi all,

This is my first time working with PW3 (3.0.37 to be specific) and I've run into a wee problem. Apologies if this has been discussed before but I haven't been keeping up with happenings in the new version.

I've upgraded from a 2.7.2 install and I can't seem to get new image uploads (jpegs or PNGs) displaying in the admin. The images that existed before the upgrade appear fine but anything new displays a blank thumbnail. I can confirm that the image is being uploaded as it exists in the directory. Not sure what do...

Server is running: PHP 5.4.45 and MySQL 5.5.52-cll.

[horst]

Hi @Marty Walker,

this seems to be new.

So, just a shot into the blue: can you inspect settings in regard of adminThumb ($config->adminThumbOptions) in your site/config.php, and compare this with settings from the wire/config.php. Your site/config.php may have old settings from PW 2.7 that overwrites newer settings introduced with PW 3.0 to become unusable. (Maybe something that results in a thumb with 0 px height or width.

If this doesn't help, it would be useful to see the markup (HTML-code) of that thumbnail.

[Marty Walker]

Hi Horst,

Thanks for the suggestion. My site/config.php doesn't hold any adminThumbOptions at all.

[horst]

and how does the rendered markup look like?

[fbg13]

13 hours ago, Marty Walker said:

the image is being uploaded as it exists in the directory

In that  directory is there a variation too or just the original image?

If it just the original image then PW probably can't create the variation for some reason.

I had this happen while importing some images from another site through multi-instance, in my case it was a problem with the directory ownership.

You can check ownership with this command:

ls -l /path/to/site/assets/files

Result (web8 is the user, www-data is the apache group):

You can then compare an old directory with a new one.

[Marty Walker]

10 hours ago, horst said:

and how does the rendered markup look like?

Strangely it looks like this:

<img src="/site/assets/files/1/blume_web_ad_bmcc.jpg" alt="" style="display: none !important;">

... which is odd considering this is my PHP:

echo "<img src='".$page->advert_image->url."' alt=''>";

@fbg13

There's a variation in there too and the directory group and permissions are all fine.

[Marty Walker]

So this is the link to the image which displays fine in browser:

http://blumeillustrated.com.au/site/assets/files/1/blume_web_ad_bmcc.jpg

And this is what I get in Inspect. 

[szabesz]

I'm just wild guessing here, but any chance of a misbehaving browser plugin?

[Marty Walker]

Here it is. Looks like dodgy images from the client which worked everywhere else (PS, ID, Affinity, Preview etc) except in PW. Thanks for the help everyone. Carry on.