Pro shop not working (I am blocked from all forums)

[cpx3]

Yesterday I paid an update to ProCache for which I received a receipt and the money left my bank account. Now not only I cannot access ProCache but my forum access for Profields, which are active till 2025, is blocked, too. My message to Ryan remains unread and I would need access to the paid items. Any idea what I am doing wrong? 

[elabx]

Ryan seems to be traveling at the moment judging from his last messages in the News & Announcements forums so he might take a bit to reply, I'd wait 'till the weekend which is when he seems to be more active regarding product support.