Can't upload animated GIF

[alejandro]

Hello, I can´t upload an animated gif into an image field, when using "Choose file" or dropping the file onto the field it keeps spinning but doesn´t finish, and when saving the page it's not uploaded. Any idea why?

Thanks in advance, Alejandro.

[horst]

Just to be safe: which version of PW? I assume PW 3+ or 2.8+

But regardless of that, you need to install this: http://modules.processwire.com/modules/image-animated-gif/

 

EDIT:

For the record: We want to implement an equivalent of the above module into the PW 3+ / 2.8+ core. But I first need to modify / write it.

Edited August 17, 2016 by horst

[alejandro]

Version 3.0.25, and I already installed that module. The thumbnail is ok but it's not saved, ... 

[alejandro]

Well there is something weird going on, I tested the same file in another site, same version 3.0.25, (even animated gif module not installed) and it worked perfectly. Same setup for the image field in both sites.

[alejandro]

Finally I found it. It seems a conflict with the module Image Extra, which I installed previously, once uninstalled the animated gif is uploaded without problem.

[kuba2]

Hi there

I have a 6 MB gif...is that too big? Should that work nonetheless?

It's endlessly saving...
 

Thanks

Kuba

[horst]

Endless saving events are a sign that the ajax upload resulted in returning some PHP notice, warning, error via AJAX. That prevents the imagefield from updating correctly. You need to use the browsers Webtools and see what you get returned from the AJAX upload. ALso useful is to check manually in the assets/files/{12345}/ folder what files are there. (Your original file? A thumbnail? Nothing?)

[kuba2]

A small gif worked perfectly...maybe it's just the big size...?

Can the gif be faulty?

 

Thanks

[horst]

what is returned via the AJAX request?

what is in the logs?

have you turned $config->debug to true?

[kuba2]

Console :

http://diabeu.com/processwire/page/image/resize?id=1&file=skull.gif&width=505&height=727&hidpi=0 Failed to load resource: the server responded with a status of 500 (Internal Server Error)

The file is in the assets/files folder

 

[kuba2]

this happens with $config->debug true

 

XHR Loaded (resize - 500 Internal Server Error - 7.216459000002942s - 754B)
VM5639:3 http://diabeu.com/processwire/page/image/resize?id=1&file=skull.gif&width=505&height=727&hidpi=0
VM5640:3 Time over 1000ms
VM5641:3 Object {startedDateTime: "2016-08-25T17:16:39.149Z", time: 7216.459000002942, request: Object, response: Object, cache: Object…}

[horst]

Don't understand enough from the server responses, but it's clearly no PW issue. You may investigate more into max_upload sizes, max_memory, etc.

This isn't apache, or?

[kuba2]

Hej thanks! 

Well, there is apache running on the server...