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Answering field for site owner for the comments


Juergen
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It would be great if there will be a possibility to add an answere or a additional comment of the site owner to each comment that was taken.

Fe. a person gives a bad rating for a product on a page. You have 2 possibilities: dont make this rating public or make it public. It is not always realistic that there are only good ratings. Otherwise bad rating can influence your selling success.

So it would be great if the site owner can post a statement directly under the bad rating (not a new comment) where he can write his own opinion or apology. This makes bad ratings more acceptable for other users.   

This is for good ratings too. Fe to thank the person for the comment.

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You can make it with nested comments, but I dont want to use them. Nested comments are also separate comments. What I prefer is not creating an extra comment and to add the statement to the same comment. But maybe I will think over :rolleyes:

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....So it would be great if the site owner can post a statement directly under the bad rating (not a new comment)  .....

From what I can tell, this is not going to be easy programmatically. That data has to be stored somewhere, yet with some flag indicating it is not a 'new comment' plus inserting those in between other comments....Then again, we have some crazy talent here :-)

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I'm not sure this should be part of the comments module. I'd really like to see the option as 3rd party module, but it seems so heavily ecommerce focused, that I'd not add it to the core. Most other use-cases are probably more about the conversation and therefore it's simple to just highlight the authors comment. 

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Maybe you are right @ LostKobraKai. I have created an "Amazon-like" rating to the product pages and for this special case it would be nice to have this feature. The Idea to highlight the owner is a less complex solution that will also work.

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