davo Posted June 6, 2014 Share Posted June 6, 2014 I've just upgraded a site and now i'm getting: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Error has been logged. I'll try to retrace the steps I went through. I removed: /wire .htaccess index.php replaced all these with the latest stable versions. Viewed site: EVERYTHING GOOD so far. Went into admin area: EVERYTHING GOOD so far. Went to modules, ProcessGetVideoThumbs Clicked the upgrade to latest version. It through an error that I don't remember Now all the site produces is the internal server error. The previous version I was using 2.3.something so not an old one.. I'm sure this is an easy fix, but what is the likely cause and what should I do to repair it please? I've been talking previously with Adrian about the module here which might help work out what's gone wrong: https://processwire.com/talk/topic/4614-youtube-and-vimeo-thumbnail-grabber/page-3 David Link to comment Share on other sites More sharing options...
Soma Posted June 6, 2014 Share Posted June 6, 2014 ProcessGetVideoThumbs - it looks like this module is the cause and should be in the thread title. Maybe first enable debug mode in site/config.php and look what error it throws, or ask the ProcessGetVideoThumbs module thread. 1 Link to comment Share on other sites More sharing options...
adrian Posted June 6, 2014 Share Posted June 6, 2014 davo, I agree with Soma that we should continue this conversation back in the module thread. 1 Link to comment Share on other sites More sharing options...
davo Posted June 6, 2014 Author Share Posted June 6, 2014 Thanks Soma I had a look in the /site/modules directory and removed the newly installed module. After that, the site started functioning again properly. I have a suspicion this is something to do with something that Adrian mentioned. He said that when i downloaded the module from git hub it added -master to the module name. When i used the autoupgrade service for the module it installed it without this suffix on. I didn't know about the debug mode so thanks. I'll move this topic back to the module forum for further advice on how to upgrade the module. Thanks 1 Link to comment Share on other sites More sharing options...
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