Cant' install - DataBase Connection Error

[ThomasH]

Hi, i try to install last Master 3.0.89 of PW on Managed Hosting DomainFactory.

Selfcheck - no errors

next Step - Database Connection:

ProcessWire 3.x Installer

 Database connection information did not work.
 SQLSTATE[HY000] [2054] Connecting to 3.22, 3.23 & 4.0 servers is not supported

i use php 5.56 and mySQL 5.6.19 

 

Edited June 25, 2018 by ThomasH

[wbmnfktr]

Please double check your database server host. 

As far as I know DomainFactory offered different versions of MySQL and your error message indicates a not supported MySQL version.

For example:

mysql4.domain.tld = MySQL 4.x

mysql5.domain.tld = MySQL 5.x (should be used as we want MySQL 5.x)

[ThomasH]

hi - done: i use "mysql5.mydomain.tld" - no other versions of DB Host available 

 

[wbmnfktr]

I'm out of ideas right now.

When your db host is fine and (as I assume) your db credentials are correct too there isn't much left to check.

Have you tried to connect to your db with a simple PHP script to verify the database is working?

 

[cstevensjr]

1 hour ago, ThomasH said:

Hi, i try to install last Master 3.0.89 of PW on Managed Hosting DomainFactory.

Selfcheck - no errors

next Step - Database Connection:

ProcessWire 3.x Installer

 Database connection information did not work.
 SQLSTATE[HY000] [2054] Connecting to 3.22, 3.23 & 4.0 servers is not supported

i use php 5.56 and mySQL 5.6.19 

 

Try using a PHP greater than 5.56

 

[cstevensjr]

Received PM from @ThomasH

 

ThomasH  0

Started conversation: just now

Hi, sorry. i can't answer with a post cause i'm a starter here.

i fixed my issue. DomainFactory have Problem with DNS.

I used the IP address of the mysql server and it work fine.

perhaps you can quote my answer and close the thread