Pete Jones Posted July 28, 2016 Share Posted July 28, 2016 Hi, We recently installed the 2.7/2 version with CroppableImage (which worked fine). We then upgraded to 3.X which broke CroppableImage. When you try to upload an image and then click on the crop button we get the following error message: Unrecognized path The process returned no content. We have since tried to downgrade the site back to V2.7.2 (fresh install and then copy over the existing database), but I still get the error. I assume this means a DB problem somewhere. Is there anything version specific stored in the DB that might need to be 'rolled back'? Link to comment Share on other sites More sharing options...
fbg13 Posted July 28, 2016 Share Posted July 28, 2016 All you have to do to upgrade/downgrade is replace the index.php and wire folder with the new/old version. https://processwire.com/blog/posts/processwire-3.0-alpha-2-and-2.6.22-rc1/#upgrading-and-downgrading-from-3.x Link to comment Share on other sites More sharing options...
Pete Jones Posted July 28, 2016 Author Share Posted July 28, 2016 I've installed this over a fresh codebase so it's not a codebase issue that I can tell. Link to comment Share on other sites More sharing options...
Pete Jones Posted July 28, 2016 Author Share Posted July 28, 2016 Debugging the js for this shows an error at InputfieldCroppableImage.js?v=83-1460630526:36 Uncaught TypeError: Cannot read property 'crops' of undefined json = config.CroppableImage.crops[suffix]; Link to comment Share on other sites More sharing options...
Reid Bramblett Posted June 14, 2017 Share Posted June 14, 2017 I am having the exact same problem. It's been almost a year since this thread began; any solutions? Link to comment Share on other sites More sharing options...
Robin S Posted June 14, 2017 Share Posted June 14, 2017 @Reid Bramblett, there is a dedicated support thread for this module. First thing to check would be that you have the lastest version of the module installed: v1.1.7 beta. If not, carefully follow the instructions in the first post of the support thread. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now