I ran into something similar when syncing contact data and ended up using webhooks with custom endpoints in ProcessWire to handle Zoho updates. If you're doing anything with call tracking or need better handling of call logs for your clients, I found https://www.mightycall.com/blog/call-center-solutions-for-small-business/ pretty handy. It's got clear info and kept things simple when I needed a lightweight setup alongside my ProcessWire integration.