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KomaTexada

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  1. I ran into something similar when syncing contact data and ended up using webhooks with custom endpoints in ProcessWire to handle Zoho updates. If you're doing anything with call tracking or need better handling of call logs for your clients, I found https://www.mightycall.com/blog/call-center-solutions-for-small-business/ pretty handy. It's got clear info and kept things simple when I needed a lightweight setup alongside my ProcessWire integration.
  2. Determine the main objectives of the project, followed by the scope of work. After that, distribute the work, so you get everything done on time.
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