chrismac Posted May 12, 2022 Share Posted May 12, 2022 Hi everyone I could really use some help here. I installed the ProcessHannaCode module to a partner's site and it has crashed the entire website. I am getting the error message below and have no way to log back into the website as when I go to the typical login page, it just redirects me straight to the error message i attached below. I don't have access to the server so my options are limited. Any help on how to remove the module or log back into the website would be amazing! Link to comment Share on other sites More sharing options...
ryan Posted May 12, 2022 Share Posted May 12, 2022 @chrismac That error seems to indicate that you might potentially be running a very old version of ProcessWire 2.x (last updated 7 years ago). While the module (ProcessHannaCode) is designed for ProcessWire 3.x (the current one). That's the only explanation I can think of for that error message, as there is no "ProcessWire\WireData" in ProcessWire 2.x versions. The only way to resolve this is to remove the files that were installed, removing the /site/modules/ProcessHannaCode/ directory that was added. This has to be done by someone with access to the server files, such as your web developer or someone with FTP access to the server. 1 Link to comment Share on other sites More sharing options...
chrismac Posted May 12, 2022 Author Share Posted May 12, 2022 Looks like everything is solved now but thank you Ryan for the help! 1 Link to comment Share on other sites More sharing options...
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