You People Posted January 29, 2021 Posted January 29, 2021 hello folks, does anyone know how long does it take to get a response from the ProcessWire customer support. Do you have any previous experience?
cstevensjr Posted January 29, 2021 Posted January 29, 2021 5 minutes ago, Motion Expert said: hello folks, does anyone know how long does it take to get a response from the ProcessWire customer support. Do you have any previous experience? The forum topics are monitored at all times and most posts have timely responses. Is there a specific topic that you are having a problem with? If you have issues related to specific VIP Support Forum issues, I would PM @ryan or any other developer directly, if you feel that you are not getting a timely response 5
You People Posted January 30, 2021 Author Posted January 30, 2021 22 hours ago, cstevensjr said: The forum topics are monitored at all times and most posts have timely responses. Is there a specific topic that you are having a problem with? If you have issues related to specific VIP Support Forum issues, I would PM @ryan or any other developer directly, if you feel that you are not getting a timely response hi, I'm trying to reach out the customer support about a payment, but there is no response so far. I'm wondering is there any support, and what to do if there is no reply at all. thanks
cstevensjr Posted January 30, 2021 Posted January 30, 2021 1 hour ago, Motion Expert said: hi, I'm trying to reach out the customer support about a payment, but there is no response so far. I'm wondering is there any support, and what to do if there is no reply at all. thanks Please send a Private Message (PM) within this forum software to @ryan and he should be able to clear up any issue that you may have. 1
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