Can't upload images

[slaw]

Hello, I have logged into a client site and have attempted to upload images to add to a page, but they never upload? I even copied an existing image already on the site and tried uploading it again but it's not working? Anyone else experiencing this issue? Macbook Pro running Mojave 10.14 and Chrome 

[BitPoet]

Do you get an error message? If not, perhaps you can spot something in the network tab in Chrome's developer console.

[slaw]

No error message. I am not a developer, so I can open the tab, but not sure what to look for?

[slaw]

this is what I found: Failed to load resource: the server responded with a status of 403 (Forbidden)

 

[BitPoet]

16 minutes ago, slaw said:

Failed to load resource: the server responded with a status of 403 (Forbidden)

If other changes can be successfully saved, it may well be an issue of apache mod_security being active. I'm assuming the site is running on apache, of course.

Try to add the following to your .htaccess to see if that's the culprit:

<IfModule mod_security.c>
  SecFilterEngine Off
  SecFilterScanPOST Off
</IfModule>

If it doesn't work, or if you're unsure, best talk to the server admin / shared hosting provider.