DesigNNish Posted October 3, 2017 Share Posted October 3, 2017 Hi everyone, i am not so good in php but i have maneged to transfer the domin and hosting to Godaddy for a customer and he gave me the folder one from front end and the otherone from backend. when i try to upload and configure i realise that that is a processwire theme, so according to processwire website (https://processwire.com/docs/tutorials/installation-moving-and-troubleshooting/page5) i have setup everything but still i have the following error. i took a screenshot after turn in to debug mode. so quick summery upload the both directories in public_html folder created a database and update the same information in site: config.php incl.localhost in bottom imported the old database details to SQL (file called oldsystem.sql which was located inside the backend folder) now i have the error Exception: SQLSTATE[28000] [1045] Access denied for user 'atomeven_root'@'localhost' (using password: YES) (in /home/atomevents/public_html/wire/core/ProcessWire.php line 216) i have attached screenshots: database, configfile, error page in debugmode and the both folders view can somebody help to solve the problem please??? Best regards Nasrin Link to comment Share on other sites More sharing options...
Tom. Posted October 3, 2017 Share Posted October 3, 2017 This would imply the password you have used is incorrect, also please don't post sensitive information, such as your database password. I would remove that urgently before anyone breaks any other websites you may have hosted on there. Not that I would say anyone in this community is like that, you just never know. 1 Link to comment Share on other sites More sharing options...
abdus Posted October 3, 2017 Share Posted October 3, 2017 6 minutes ago, Tom. said: password you have used is incorrect Other scenario is that the database user doesn't exist. Link to comment Share on other sites More sharing options...
EntitySelf Posted October 3, 2017 Share Posted October 3, 2017 or you are connecting to the wrong host, port or the login name or/and password are incorrect. https://www.godaddy.com/help/find-your-database-hostname-23889 Do change your database credentials after you found the problem! Link to comment Share on other sites More sharing options...
DesigNNish Posted October 3, 2017 Author Share Posted October 3, 2017 Hi i have checked the entire datatabase section, i have only created one database account and thats the one i have updated in config file. so its the right one if you see the error screen it will also tell more details about it . Link to comment Share on other sites More sharing options...
DesigNNish Posted October 3, 2017 Author Share Posted October 3, 2017 2 hours ago, Tom. said: This would imply the password you have used is incorrect, also please don't post sensitive information, such as your database password. I would remove that urgently before anyone breaks any other websites you may have hosted on there. Not that I would say anyone in this community is like that, you just never know. thanks for your addvice i just want to show i have setup with the same username and password as in database account but ill remove it yes, you right we never know ;-) Link to comment Share on other sites More sharing options...
mciccone Posted October 3, 2017 Share Posted October 3, 2017 You may also just need to give your user the correct db permissions on the server. Link to comment Share on other sites More sharing options...
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