psy Posted October 9, 2016 Share Posted October 9, 2016 Under pressure from a client, I had to launch a PW front end user membership site 2 months earlier than the agreed schedule. Never an ideal situ and no time to fully test everything. The client web admin and I were able to monitor the logs, esp the session logs to see who'd logged in and who'd had trouble. We immediately emailed those who'd lost/forgotten/did-not-receive-the-email-with their username. Every single one of those new members emailed back their appreciation for the proactive customer support. What could have been disastrous turned those subscribers into site fans. PW logs are your friends! Thank you Ryan, the PW dev team and every forum/module contributor for delivering such a solid product. 18 Link to comment Share on other sites More sharing options...
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