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CMS Liability Issues


Engine44
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Hi,

I found this within an anti-CMS post (http://www.webdesignerdepot.com/2015/07/9-reasons-you-should-never-use-a-cms/):

"Security vulnerabilities in your chosen CMS become security vulnerabilities in your sites.

Unless you have a water-tight contract, any harm caused by security vulnerabilities exposes you to litigation; when you install and use the CMS software, you (not the client) agree to a licensing agreement that specifically states that you accept all risk for using the software, you have no recourse to make any claim against the manufacturer, even if the problem was due to negligence on their part."

Your thoughts?

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I think the comments there say it all about the value of that post.

About the the paragraph that you quoted, obviously you have to be clear about this with the client.

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Your thoughts?

Don't even consider getting into this business – or any business at all, for that matter – unless you're going to have water-tight contracts. If you suspect you can't handle that part, have someone else do it for you  :)

If you sell software products, you need to be very clear about a) what exactly it is that you're selling, b) what are your responsibilities as a service provider, and c) what are the client's responsibilities. Defining the limits of your liability in the case that something goes wrong is important, especially since the awkward truth is that in the long run something will go wrong, no matter how good or careful or lucky you think you are.

Other than that, this post you linked to seems quite opinionated. While such text can often be great for provoking thoughts and discussion, this one is also very naively written. The author seems somewhat prone to oversimplifying things, and many of her "reasons" are easy to debunk or question.

Not every situation is the same, not every need is the same, and not all clients are the same. Just saying.

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