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Hey guys, As the question says, I'd really like to learn about your initial client communication workflows. In other words, what's your process like from the moment you get a request to provide a quote for a website to the moment you actually send the quote? My current workflow: A client fills out the contact form on my site to request a quote. I review the information provided and send them a Word document questionnaire with a list of questions. I ask for things like project scope, features needed, desired timeline, allocated budget, etc. They fill out the document and send it back to me. I review the information provided and make sure I've got everything I need. I write and send the quote to the client. Client accepts the quote. I send them a contract, get it signed and collect 50% of total payment. I gather some extra information from them, usually just by asking questions via email or by sending them another Word document questionnaire. I start building their site. Lately, I've been thinking about changing this workflow a bit. Currently, my online contact form has three fields: name, email and message. What I'm thinking is, what if I provide a select toggle above my form so that clients can choose between a simple, general enquiries form and a larger form (with all the questions I've got in my Word document) to request a quote? This would allow me to do away with the Word document, and would make this a one-step process. The reason why I haven't done this so far is because I'm not sure how good of an idea it is to have a long contact form with say, 10-15 questions. What's your take on this? Another thing I'm not entirely happy with is having to send them two questionnaires (steps 2 and 8). The reason why I do this is because I don't want to overwhelm them with lots of questions at the beginning, and also because, to be honest, the questions I ask in the 2nd questionnaire do not really influence pricing, as they have more to do with the nature of their business, their goals with the new site, possible corporate colours they may have, things like that. What do you guys think? Does my workflow seem sensible to you? Is it similar to what you do? What would you change? Thanks, and sorry for the brick! P.S. If some of you guys are willing to share your client questionnaires I would certainly appreciate it.
Hi, I'm trying to build a search function using selectors but when "sanitizing" a string, containing a comma, with Sanitizer::selectorValue it sometimes removes the comma. Here are some test runs (first row is input, second is selectorValue output) : 'test' 'test' "test' "test" ,test, ' "test '" ' '' ','test' "'test" guns n' roses, mötley crüe "guns n' roses mötley crüe" ','test "'test" "''" "" , "" test, test2 "test, test2" Also in the documentation for selectorValue it says: does this mean you can't search for all characters (comma)?