Thanks. The problem is, I wasn't given that login. The site was set up by a pre-previous webmaster, so the more recent one almost certainly doesn't have this login. I've got logins for a hosting account, for ftp, and for a database, but not a PW admin. I've looked at the config file, thinking there might be a clue, I've tried using the ftp, db, and hosting logins, thinking the old webmaster might have recycled the login, all to no avail so far.