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kevinm

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Everything posted by kevinm

  1. Thanks for the comments all and thanks for taking the highroad and opting not to bash me out of existence for asking the (for other providers, anyway) hard questions. I agree with the support being offered by EE to be subpar; which is why I am strongly looking at PW. I'm sure you guys will find me on these forums more often
  2. Hey Matthew and others, I came across this post while researching ProcessWire and was wondering about your calculations a bit. You say same-day support comes down to $23998 per year, but in my eyes, it comes down to $3588 (The level you mention actually provides and I quote Ellislab on this: "guaranteed first response in 4 business hours") Also, you note that the cost for a SINGLE site is $24000, which is true but you fail to mention that with ten additional sites, the platinum support would still handle your queries, at no extra cost apart from the initial $1999 per month fee. Please note that I am in no way affiliated with Ellislab, other than being a previous customer and now looking strongly at ProcessWire, but this seems to be a lot of FUD. Compare this to the support options of ProcessWire. Yes, it is open-source, so I can just go in and fix bugs myself (do most users really do that, though?) At the same point: ExpressionEngine code is unencrypted, so I could, in theory, fix bugs myself (I am just less likely, seeing how this is a bug they should fix, not me). PW support here is free, but what happens if I run a client's site and something breaks and I need support right now?
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