I am having difficulty implementing the fix that fliwire suggests above. Can someone share with me the proper syntax for the first step "1- Find textformatter_video_or_social_embed table change embed_code collation to utf8mb4 if not // changed to utf8mb4_unicode_ci" I understand the need to change the characterset but don't know how as I'm very new to processwire, php and this forum so thanks in advance to anyone who can help.