Looking for a helpdesk system
I'm going to relate this to PW, promise.
I'm looking for a cool, simple, free helpdesk system. Nothing too fancy, just letting users in, post a ticket, get replies, talk back, close ticket, reopen ticket, close again. See a list of what was requested, what's open, what's done.
Anyone got suggestions? I can only find paid or crap solutions. No middle ground.
Now the link to PW:
As a way to promote PW, would it be a good idea if we had projects, like a ticket system, free and b
ok throwing in some more ideas here as i think it would really be great to have something like this. i think the priority should be to help US at our work with our clients and not to develop something that spreads the word about processwire...
imho the most important parts would be
feedbackform directly on the page where the issue occurs (i always have to teach my clients that they send me the URL with every request they are sending). like in my post in tracy (see below)
copy&a
