horst

WireMailSmtp

179 posts in this topic

2 hours ago, Sonia Margollé said:

I use OVH 

The site is on for more than a year now,  I had a lot of "Error in hnsmtp::send : cannot connect to smtp-server!"  
even if I never change module configuration and if I check it's ok. And now the recipients ...

All the emails that I send using the module it's only to 1 recipients and sometimes another on in copy.

Check this out:

http://docs.mailpoet.com/article/49-lists-of-hosts-and-their-sending-limits

 

For OVH:

591f10824f724_ScreenShot2017-05-19at11_33_18.thumb.png.b068c9e4bb22c4e28fe4178a05a8dd6e.png

 

Most likely because of bounces, your site is unable to send emails.

A couple of things you can do:

1. Contact OVH and ask them to give you some idea of what your email's standing is.

2. Use a service like Sendgrid (sendgrid.com) as an off-site SMTP delivery service. If I remember correctly, Sendgrid is free up to 12,000 emails a day.

 

Hope this helps!

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Thanks, I will check that !

I try to put some log in the module and I was able to have a more detailed error message, I think

"554 5.7.1 <---->: Recipient address rejected: You have exceeded the limit of 400 messages per hour and per IP address. Please, re-try later."

What I don't understand is how that can be, never 400 messages are send via the website, and not 20 per hour to.  Oo
If I wait like 30 seconds, it's ok again.  And the emails are good, the clients can send emails directly without problems. 

Knowing it's a shared hosting, is it possible that other peoples on the server are blocking everyone ? 

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3 minutes ago, Sonia Margollé said:

"554 5.7.1 <---->: Recipient address rejected: You have exceeded the limit of 400 messages per hour and per IP address. Please, re-try later."

Knowing it's a shared hosting, is it possible that other peoples on the server are blocking everyone ? 

If it's shared hosting and all of the sites on your IP are potentially sending emails, that is almost certainly your problem.

Again, I'd look into an email delivery service like Sendgrid, Mandrill or even TurboSMTP - these will help with deliverability, and you won't be competing with other sites on the same IP to get emails out.

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I'm not knocking sendgrid, or any other email service. After working in the adult industry (I know, don't judge me. I was young and needed the money :) ), I am not too fond of services that want a 'contacts list' stored at their site. You may want to consider gmail, or the like, for sending small quantities of emails. If you need an email company domain, eg, yourname@yourdomain.com, then they will provide that for a small monthly fee, usually $5 or so. I have never exceeded gmail's limit, and it is far better than trying to run your own email server.

Also, the majority of my applications require subscribers to use their company email address. I have the company create a site admin email address on behalf of the application, which eliminates the need for any third-party solutions.

If you need the capacity of those email services, then by all means use them. They handle that particular need well. Just be cautious of how they treat your contacts, if they require it.

Another possibility is to move to a VPS hosting account that has an email feature. That way you are the only user that they audit to affect any email limitations.

 

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