Should order confirmation emails also be received by store?

[alexm]

Hey @kongondo should a copy of confirmation/invoice email be sent to the admin, as it doesn't appear to be working for us if so.

It could be that I believe you are sending emails as the "store email address" and if this email address is managed by a service provider like Google, sending from that email will be rejected by google as it will have come from the server. So it might be a good idea to have to fields. One for "store email" and one for "send emails from" so you can choose an email address that is managed by the local mail exchanger.

Just an idea as we don't seem to be receiving any confirmation emails at the moment, so don't notice when we are getting orders.

[kongondo]

Hi @alexm,

Sir, that's a great suggestion! 

4 hours ago, alexm said:

It could be that I believe you are sending emails as the "store email address"

That's exactly it.

4 hours ago, alexm said:

So it might be a good idea to have to fields. One for "store email" and one for "send emails from" so you can choose an email address that is managed by the local mail exchanger.

Good idea. I'll have a think where to slot the extra email field in the GUI. Thanks.