Jump to content

Recommended Posts

I have a client who is reporting that in the last couple of days they can no longer login to their site with their normal browser (Chrome). Using another browser or an incognito window works.

I've tried logging into the site using the same login details in my usual browser (Firefox) and have had no problems.

The site is a membership site and today other members are reporting the same problem.

The site is running 3.0.148 and has the session handler DB and login throttle modules installed. It was recently upgraded to 3.x from 2.x. But no changes have been made to the site between the time when they were able to login OK and when the problem started happening.

Share this post


Link to post
Share on other sites

Apparently, there's no error messages, they're just redirected back to the login page when logging in.

Share this post


Link to post
Share on other sites

No, just a single language. Also, no _init or prepend/append files being used on this site.

Share this post


Link to post
Share on other sites

Have you looked in the errors and exceptions logs? They might give you a clue about what's happening.

And you've probably thought of this, but it might be worth turning the modules off to see what happens.

This thread might give you some other ideas, particularly if it turns out the issue is that the sessions time out:

Two things to note. The first is that, from memory (though I might be remembering wrongly), the issue was worse with Chrome. Second, as the last post in the thread says, I never worked out what the problem really was, but a new PW installation did the trick in the end.

Share this post


Link to post
Share on other sites

I've been using Firefox and not had a problem. Others, who have been getting the problem, have been using Chrome and Safari. I'll have to check with them tomorrow to see whether it's still occurring and then attempt turning things off and on.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

  • Similar Content

    • By codevark
      The Minimal Site works fine, but if I try to login as admin, I have no idea what the credentials are.
      I did not do the "install" process myself. The OVA came with everything set up, but there's no mention of the PW admin credentials being set to some initial value.
      Wondering if anyone else has tried the Bitnami OVA and if there's a simple answer.
      --Pete
    • By franciccio-ITALIANO
      Hi, I need to provide a quite complex user registration form: description, subdescription, drop-down lists etc. 
      Through this registration, users will be able to access and comment.
      If someone responds to their comments, I would like a NOTIFICATION to appear when accessing their panel.
      My social interaction project is just that, it seems simple, I don't need more.
      Now I am undecided whether to use buddypress, elgg, or a native processwire system.
      What do you recommend? 
      If you recommend processwire, which modules should I install?
      Do they work or is processwire too immature for that?
      Translated with www.DeepL.com/Translator (free version)
    • By abdulqayyum
      Dear processwire community,
      i have a problem in loginRegister module, i could not add custom field in login and register page.
      i read from plugin documentation. they are saying.
      " By default, the email and password fields are required for both forms. You may want to add more fields. To do this, you’ll need to add fields to your “user” template. You can add fields to your user template in the admin by going to “Setup > Templates > Show system templates > user”.

      but i could not find similar scenario like “Setup > Templates > Show system templates > user”
      i can see just "Setup > Templates" not seeing "Show system templates > user" in my admin panel.

      Please help me in this case that how i can add custom field in these two page.
      Regards AbdulQayyum

    • By Anton
      Hi there,
      I'm working with Processwire 3. Before summer I had issues to load to my backend. I finally managed to connect thanks to this : 
      $admin = wire('users')->get('admin');
      $admin->setOutputFormatting(false);
      $admin->set('pass', 'yo12345ZZ')
      $admin->save('pass');
      But later, the problem evolved: when I logged in to the site, the login page redirected me to the home. I didn't find any information about it on the web.
      But recently, the redirection has changed, now it is the login page that reloads when you connect. 
      I don't know where to start to fix this. It looks like sorcery.
      Thank you for all the help you can give me.
       
    • By angelo, italy
      Hi guys,
      I've always used WP but I want to swtich to PW. I'm not sure ....
      I'd like to know if it's possible to create a website for an online photo contest.
      The participants of the competition could create their own account, in which they upload their photos. The photos uploaded remain visible only to themselves and the judges.
      From their account they can make the "entrance fee" payment.
      The judges of the competition can create their own account... entering they see the photos of the participants and vote photos
      At the main page I imagine the title of the competition, a button to read the regulation, and a button to register.
      The website should be in Italian and English.
      Thank you!!
       
       
×
×
  • Create New...